We make every effort to meet your requirements.

Guarantee
Our guarantee is simple. We back every order with 100% customer satisfaction. Please be assured that we are always here to cover your loss if the customer service of the phone card issuing company is not helpful to resolve problem with your phone card.

We always try to stand by what we claim on our website and try to help you out whenever problem comes up.

Our Delivery Policy
ShoppersStop Enterprises offers a range of delivery options to make it easy for you to shop with us.

All of these options are aimed at getting products to you as quickly as possible wherever you are in Australia.

The processing of orders and all deliveries are made Monday to Friday excluding public holidays. We currently do not have a weekend delivery service.

Delivery Cost
Delivery is free for all Orders.

Our Return Policy
You can choose between a refund, exchange or credit where goods: are faulty have been wrongly described.

Our Security Policy
For security reasons The first transaction, we are going to verify your contact details and we will activate your account in 24 hrs.

Currency
All prices are listed in Australian dollars (AUD).

Credit Cards
We accept the following credit cards for payment: Visa - Mastercard - Bankcard - AMEX

We reserve the right to refuse any orders placed by either our website, telephone or by mail order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

You are strongly advised to read the Terms / Conditions and related information for the phone card(s) which you wish to purchase. Whilst on the on-line store these will normally appear when you select the card you which to put in your cart. Please familiarize your self with the phone card suppliers terms and conditions before proceeding to buy. We also recommend that you read the frequently asked questions (FAQ's)

We are resellers to end user customers. For this reason, if you have any problem with a phone card/ calling card, you must contact the Customer Service Department of each card. This should be done immediately when the fault is discovered. Generally, unless otherwise stated, cards are non-refundable and expire a three months from the date of first use. No refund or replacement is provided for lost, stolen or expired cards or unauthorized usage.

We do not accept liability for any errors or/and omissions, and reserve the right to change specifications, information and descriptions of listed products.

Advertised rates are for local access only. Calls to and from mobiles may incur a surcharge, check with your mobile carrier and card company.

In some countries certain phone numbers may carry additional charges. For example mobile phone numbers, national rate number, premium numbers and miscellaneous other numbers. If in doubt please call the customer service department of the card in question.

No additional warranties are given or implied, except by written agreement of Our management. We makes no warranty of its products with respect to incidental, consequential, or other damages.

Other company promotions / rewards only applicable when you registered through their Website.

Only One promotion is applied for each customer.

Tell a Friend Promotion : Minimum five of your friends must register with our website and purchase at least one transaction each with us.